CHERTCHERTBell

Customer-owned contact center

Your calls. Your data.
Your servers.

CHERT Bell is a complete contact-center and business-communications platform that runs on your own infrastructure. Arabic-first, English-ready — with no per-agent software fees and no dependence on a foreign cloud.

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Why CHERT Bell

Everything a contact center needs, nothing rented

🏠

Runs in your environment

Deployed on your servers or private cloud. Recordings, customer history and routing rules never leave your control.

🗣️

Arabic first

Right-to-left agent, supervisor and caller experiences with full English parity — one platform, two languages.

💰

No per-agent fees

License the platform, not every seat. Grow from two agents to fifty without renegotiating your bill.

🌐

Free web & app calling

A "Call us" button on your website connects customers to your agents from the browser — no phone minutes, no apps to install.

📞

Your carrier, your numbers

Keep your STC, Mobily or Salam lines and numbers. CHERT Bell connects to licensed Saudi trunks or your existing fixed lines.

🎧

Queues, recording & quality

Skills-based queues, call recording with controlled playback, agent pause/ready states, supervisor wallboards and daily statistics.

Three ways in

Every caller reaches the same team

1 · Website call button

One script tag adds a bilingual "Call us" button to any site. Visitors talk to an agent instantly, free, from the browser.

2 · Saudi phone numbers

Licensed SIP trunks for multi-channel public calling, or your existing fixed line through an approved gateway.

3 · Your applications

Embed voice into your own web and mobile apps with the CHERT Bell SDK — authenticated customers reach support in one tap.

Editions

Start small, grow without replacing anything

EditionExternal callingBest for
ConnectWeb & app calls only — no phone line neededDigital-first support and internal help desks
MicroOne fixed business line + web callsMicro-businesses and branches
Business10-channel licensed SIP trunk, up to 50 agentsProduction call centers
EnterpriseRedundant carriers, multiple sites, high availabilityCritical operations

All editions include the agent workspace, supervisor wallboard, recordings, queue management, bilingual prompts and the website call button. Carrier subscriptions are contracted directly between you and your licensed provider.

See it live

The demo center is a real, running CHERT Bell installation. Click the call button and an agent's browser rings.

Call the demo center corporate@chert.sa